Frequently Asked Questions

Everything you need to know about ordering from TEEZOCA — shipping, sizing, returns, payments, and more. Can't find your answer? Our support team is available 24/7.

Orders & Products

What is TEEZOCA?

TEEZOCA is a US-based graphic apparel and streetwear brand offering bold, humorous, and patriotic designs on tees, hoodies, hats, mugs, stickers, canvas prints, and more. Our motto says it best: "Life's serious… your T-shirt shouldn't be." TEEZOCA LLC is a registered company in Sheridan, Wyoming, USA.

Are your products made to order?

Yes. Every TEEZOCA item is printed on demand, just for you, after you order. This means less waste, fresher products, and a huge range of designs — but it also means we add a short production time before your order ships (see Shipping & Delivery).

What products does TEEZOCA sell?

Our catalog includes:

  • T-shirts & premium tees
  • Hoodies & sweatshirts
  • Tank tops & kids apparel
  • Hats & accessories
  • Mugs, stickers & canvas prints

New designs drop regularly — follow us on social to catch them first.

Will the design fade, crack, or peel after washing?

No — our prints are made to last. We use quality direct-to-garment and print methods that bond the design into the fabric. To keep colors vivid, wash cold and inside out, and avoid bleach (full care tips under Sizing & Care).

Shipping & Delivery

Do you offer free shipping?

Yes! We offer free shipping on all orders within the United States — no minimum, no surprises at checkout. International orders ship at a low $4.99 flat rate, and free over $75.

Where does TEEZOCA ship?

We ship to the United States and worldwide. US shipping is always free; international shipping is a low flat rate. For full details, see our Shipping Policy.

How long will my order take to arrive?

Because every item is made to order, total time = production + delivery:

  • Production: about 1–2 business days
  • US delivery: about 2–5 business days after fulfillment

Most US orders arrive within roughly 3–7 business days. You'll receive tracking by email as soon as your order ships. Full details are in our Shipping Policy.

How do I track my order?

Once your order ships, we email you a tracking link. Just click it to follow your package. Tracking updates may take 24–48 hours to appear. If you haven't received tracking after the production window, email support@teezoca.com with your order number and we'll help.

Why did my order arrive in multiple packages?

If you ordered several items, they may be produced and shipped separately so nothing waits on a slower item. You won't pay extra — and each shipment has its own tracking.

Returns & Refunds

What is your return and refund policy?

Since each item is custom-printed for you, we replace or refund any product with a verified production issue — printing errors, damage on arrival, or the wrong item received. Because items are made to order, we can't accept returns for buyer's remorse or incorrect size chosen at checkout — so please check the size guide first. Read the full terms in our Refund & Return Policy.

My item arrived damaged or misprinted — what should I do?

We're sorry, and we'll make it right. Email support@teezoca.com within 7 days of delivery with your order number and clear photos of the item and the issue. We'll review and arrange a free replacement or refund. Please don't ship anything back unless we ask you to in writing.

Can I change or cancel my order after placing it?

Cancellations are accepted within 1 hour of placing your order. After that, your order may already be in production and can no longer be canceled. To cancel, email support@teezoca.com as soon as possible with your order number.

Sizing & Care

How do I find the right size?

Every product page includes a detailed size guide with measurements in both inches and centimeters. We recommend measuring a garment you already own and love, then matching it to the chart for the best fit.

How do TEEZOCA shirts fit?

Most of our tees offer a classic, true-to-size unisex fit. If you're between sizes or prefer a relaxed look, size up. Check the size guide on each product for exact measurements, since fit can vary slightly by style.

How should I care for my apparel?

To keep your print looking fresh:

  • Machine wash cold, inside out
  • Use mild detergent — no bleach
  • Tumble dry low or hang to dry
  • Don't iron directly on the design

Payments & Account

What payment methods do you accept, and is checkout secure?

We accept all major credit and debit cards plus popular express options like Shop Pay, Apple Pay, Google Pay, and PayPal. Checkout is fully encrypted and PCI-compliant through Shopify — your payment details are always protected.

How do I use a discount code?

At checkout, enter your code in the "Discount code" box and tap Apply — your savings appear before payment. New here? Join our list to unlock a 10% welcome discount on your first order.

Still have a question?

Our team is here 24/7 and a real person reads every message.

Contact us